Dispatch & Logistics Professional Fitness TRAININGDAYS

TD-112: Who Says Change Is Hard?


Level 1 - GS15 November 6, 2017 9:00 am - 5:00 pm

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Rick Singh

Command Alkon TRAININGDAYS classes are an additional cost and NOT covered in your conference fees.
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This session is focused on understanding and managing the “Change” that comes about as a result of utilizing Optimization. This session is ideal for key people who are running an Optimization environment. The participant will develop a strong understanding of the processes of Organizational Change and how it drives the process of personal change at all levels of the organization.

 

Organizational Change

  • Understanding and normalizing organizational change
  • Keys to success for implementation
  • Keys to success for constant improvement

 

Personal Change

  • Understanding and normalizing personal change
  • Understanding where people are in the change process
  • Strategies for dealing with people in the different phases

 

Managing the Change Process

  • Where do you want to go?
  • Who is going with you?
  • Defining your role in this process
  • Identifying and Supporting the Change Agents at the front line

 

The Champion/Leader of the room

  • What is required to be a True Champion of an Optimization Environment
  • Bringing best practices to the Champion’s attention
  • Strategies for fulfilling the Champion role
  • Accepting responsibilities of the role

 

Staying on Track

  • What does success look like?
  • How do you keep it on track
  • Potential Traps
  1. How to avoid them
  2. What to do when you fall into them

 

Performance Management

  • Defining measurements and reporting mechanisms
  • The Art of Progressive Discipline

 

Coaching

  • Setting Clear Expectations
  • Active Listening
  • Supporting the Champion
  • Removing roadblocks that prevent success

 

Motivation

  • Understanding Intrinsic and Extrinsic Motivation
  • Creating an incentive program that supports the optimized environment

 

Accountability

  • Clearly define new roles and process standardization

 

Command Alkon TRAININGDAYS classes are an additional cost and NOT covered in your conference fees.